Welcome to Graahak India! Before you begin exploring and shopping on our platform, please take a moment to review our Terms and Conditions. By accessing or using our website, you agree to abide by these terms. These terms govern your use of Graahak India’s website and services. Please read them carefully.

  1. Acceptance of Terms: By accessing our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access the site. These terms apply to all visitors, users, and others who access or use the service.

  2. Use of Our Service: Graahak India grants you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal and non-commercial purposes only. You may not use our services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the service.

  3. Account Registration: In order to access certain features of our website, you may be required to register for an account. You must provide accurate and complete information during the registration process and promptly update any information that changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  4. Intellectual Property: All content included on our website, such as text, graphics, logos, images, and software, is the property of Graahak India or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works of such content without express written consent from us.

  5. Product Information: We strive to provide accurate and up-to-date information about the products available on our platform. However, we do not warrant that the product descriptions, prices, or other content on our website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  6. Pricing and Payment: All prices displayed on our website are in Indian Rupees (INR) unless otherwise indicated. We reserve the right to change prices for products at any time and to correct pricing errors that may inadvertently occur. Payment for purchases made through our website must be made using one of the payment methods accepted by Graahak India. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.

  7. Shipping and Delivery: We endeavor to ship orders promptly and to deliver them within the estimated timeframe indicated at checkout. However, we do not guarantee delivery dates and are not responsible for delays caused by shipping carriers or other factors beyond our control.

  8. Dispatch & Delivery Timeframes: 

    Dispatch Time:

    From the moment you click “Place Order,” our dedicated team springs into action to prepare your items for dispatch. Orders are processed swiftly, typically within 3 days of being placed. However, during peak seasons or promotional periods, please allow for a slight extension in processing times. Rest assured, we’re committed to getting your products on their way to you as soon as possible.

    Delivery Time:

    Once dispatched, your package embarks on its journey to your doorstep. For domestic orders within India, you can expect delivery within 3 to 7 business days from the date of dispatch. While we strive for prompt delivery, please note that certain remote areas may experience slightly longer transit times. Nevertheless, we continuously monitor and optimize our delivery networks to minimize any delays and keep you informed throughout the process.

  9. Shipping Methods: We offer various shipping methods to suit your needs, including standard and expedited shipping. You can choose the shipping method that best fits your requirements during checkout.

  10. Shipping Charges: Shipping charges are calculated based on the weight of your order, the shipping method selected, and your delivery location. You will see the shipping charges clearly itemized during the checkout process.

  11. Tracking Orders: Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.

  12. International Shipping: We currently offer shipping within India. Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience this may cause.

  14. Returns and Refunds: Our returns and refunds policy is outlined in detail on our website. Please review this policy carefully before making a purchase. By placing an order with Graahak India, you agree to abide by the terms of our returns and refunds policy.

  15. Limitation of Liability: Graahak India shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the products purchased through our website.

  16. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in India.

Thank you for taking the time to review our Terms and Conditions. If you have any questions or concerns, please don’t hesitate to contact us. Happy shopping at Graahak India!